The practice undertook the survey of patients in February 2020.
All the patients who had contact with the health centre in the survey period – 1 full week - were given the opportunity to complete the survey – this included patients ordering prescriptions, making appointments, attending GP’s, Practice Nurse, and Midwife for appointments. Regardless of age, ability or ethnicity
Over 2% of the practice population were invited to complete the survey (120 patients) - the practice received 114 responses.
In total the responses 32.5% were male & 67.5% were female.
The overwhelming majority of responses to recommendation question for the practice were positive.
72.% of patients stated they were extremely likely to recommend the practice, 22.5% stated they were likely to recommend the practice and 5% stated they didn’t know.
Some patients were highly complementary of the high level of care they received at the practice both by the clinical and administrative staff. A full report will be published on the Health Centre Notice Board.